Top Talent Acquisition

The expertise you need.

With over 17 years in the Contact Centre Industry, 9 of which have been in the Search, Placement and Organizational Development arena, we have the expertise you need to help you find the top talent in the industry..

We believe in developing full partnerships with our clients in order to understand the core culture, management style, job specifics and personality requirements to ensure that only the best candidates are put forward.

We complete in-depth behavioural and personality assessments on each candidate which allows us to truly serve as a strategic partner with you.

Since we work by referrals, we are able to tap candidates that are not on the typical job boards. We are deeply networked within the community, which enables us to tap the talent that many cannot reach. Active involvement in the industry helps us keep a pulse as to the standards of top talent.

Positions Filled: Senior Contact Centre Consultants, Managers, Team Leaders, HR, Contact Centre Technology Sales Specialists, Senior Managers, Directors, Workforce Analysts, Programmers , CC Pre-Sales, Outbound Sales Manager, Insurance advisors, IVR Manager, Channel Manager

Fees

Fees are determined based on individual contracts and position requirements.

90 day guarantee is provided on all placements. However, terminations arising from work shortage, employer/employee relocation, layoff or change in the job description or direct management change are not covered under the guarantee.

Candidates

If you are a candidate looking for a new opportunity, we want to understand your job requirements, preferences, work style, management style and ideal corporate culture – so that we can find the best fit company for you.

Please forward your resume to resume@sbglobal.ca.

We believe in full partnership with our candidates as we work to represent you to find the best fit position for you.

In the body of your cover letter, please indicate the following:

  • Salary range expected
  • Vacation requirements
  • Travel Restrictions