Ivan Kovacevic, Vice President of Client Services, NuVoxx

I have used several recruiters in the past with mixed results, but I will probably not look elsewhere after having used Sangeeta. Sangeeta’s approach is unique with respect to how much effort is invested by her upfront to truly understand the business need, corporate culture and profile of the role. This results in high quality candidates who are a great fit for the role and have skills that are required to succeed. It also saves time in terms of having to review CVs and having to interview candidates who look good on paper but are not a good fit for the role or the organization. Sangeeta’s extensive network enables her to engage in referral-based recruiting which also contributes to quality. Overall, I will not hesitate to engage Sangeeta again

Ivan Kovacevic, Vice President of Client Services, NuVoxx

Grace Kempers, Police Officer at Peel Regional Police

If you want your team running at peak performance, Sangeeta is the person for the job. She helped our team learn to better communicate by recognizing personality styles and taught us how to work cohesively as a team. She brings a unique energy to her training sessions that keeps everyone engaged and learning. Grace Kempers,… Continue Reading

Mike Aoki, President, Reflective Keynotes Inc.

“Sangeeta Bhatnagar was an excellent speaker on the webinar today. Her presentation showed how Customer Experience managers can use the DISC model to coach their Agents. Because she’s a contact centre veteran, her examples were perfectly tailored to today’s call centre environment.” Mike Aoki, President, Reflective Keynotes Inc. Continue Reading

Terry Pruner, Seneca College, The Training Department.ca

“Sangeeta has an excellent program in Behavioural Training. In fact, we added components of it to our leadership program at Seneca College and have her deliver it personally. Her knowledge in this area and energetic delivery make for a great session from which students always provide excellent feedback!” Terry Pruner, Seneca College, The Training Department.ca Continue Reading

Katherine Thompson, Business and Partnership Builder

“I had the pleasure of working with Sangeeta during my recruitment to TELUS. She is personable, professional and has a high degree of knowledge of the contact centre industry. She works well with her clients to ensure that they have the tools and insights needed to present themselves in the most professional light.” Katherine Thompson,… Continue Reading