Testimonial Category: Training

Karen Schilling, Recruiting and Training Manager at Zedd Customer Solutions LP Inc.

Sangeeta Bhatnagar has conducted 6-Level 2 Sales Techniques classes at our site. She instantly became a valued member of our team because of her dynamic personality.

Sangeeta is a wonderful professor and mentor. She is enthusiastic, energetic, patient, kind, and fair to all students. I have seen a significant improvement in our employee’s interpersonal skills since taking her class. Many of the students in her class have never presented in front of a large group before. Her teaching and motivation made them feel comfortable, even when pushing themselves outside of their comfort zone.
Our employees are not paid for the time that they are in her class, yet many of them told me they couldn’t wait until the next class, as they learned so much, and she made it so enjoyable.

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Grace Kempers, Police Officer at Peel Regional Police

If you want your team running at peak performance, Sangeeta is the person for the job. She helped our team learn to better communicate by recognizing personality styles and taught us how to work cohesively as a team. She brings a unique energy to her training sessions that keeps everyone engaged and learning. Grace Kempers,… Continue Reading

Mike Aoki, President, Reflective Keynotes Inc.

“Sangeeta Bhatnagar was an excellent speaker on the webinar today. Her presentation showed how Customer Experience managers can use the DISC model to coach their Agents. Because she’s a contact centre veteran, her examples were perfectly tailored to today’s call centre environment.” Mike Aoki, President, Reflective Keynotes Inc. Continue Reading

Terry Pruner, Seneca College, The Training Department.ca

“Sangeeta has an excellent program in Behavioural Training. In fact, we added components of it to our leadership program at Seneca College and have her deliver it personally. Her knowledge in this area and energetic delivery make for a great session from which students always provide excellent feedback!” Terry Pruner, Seneca College, The Training Department.ca Continue Reading